At App Impact, we believe that delivering high-quality software is just the beginning. What truly sets us apart is the dedication to supporting our clients throughout the entire journey—from first login to advanced feature integrations.

Whether you're just getting started or scaling your use of our platforms like GatherUp, Webricks, or Alumni, our mission is clear: to make sure you always feel confident, capable, and supported.

Onboarding That Sets You Up for Success 

We kick things off with personalized onboarding sessions designed to help you understand the full capabilities of the software. Our team provides:

• Orientation training tailored to your specific use case
• Step-by-step walkthroughs of the administration interfaces
• User manuals and documentation that are easy to follow and always up to date
• One-on-one tutorials when you need extra support or want to explore advanced features

We know that every organization is different, and our onboarding approach reflects that. Whether you prefer a hands-on demo or guided training for your team, we’re there to help.

Support Beyond the Launch

Our relationship doesn’t end when your platform goes live. As your needs evolve, we remain available to support:

• Implementation of new features
• Consultation on best practices
• Technical support and troubleshooting
• Continuous user education as your team grows or changes

We make sure you’re not just using the software, but getting the most value out of it.

Your Long-Term Partner

Our goal is to be more than just a vendor—we strive to be your long-term digital partner. That means proactive communication, responsive support, and a real commitment to your success. 
When you choose App Impact, you get more than powerful tools—you get a dedicated team that’s here for you at every step.